Privacy Policy


  • Information collection

    Wine Tour Valencia obtains users information at different points throughout our website. This personal data will be stored within a file held by Wine Tour Valencia. The user is expected to provide true, exact, complete and current information.Forms We request personal information on our tour booking form. A user must provide contact information (such as name, hotel, phone number, email address, etc). This information is used for booking purposes and to fulfill the user’s requests. If we have problems processing a booking, we use the information to contact the user.

  • Use of information

    Reservations

  • Users’ personal information is used only to carry out the services offered on our website.ProfileWe don’t store any information to create any profile of our users.

    Third-party advertising

    No other third parties advertise on our website.

    Log files

    Like most standard web site servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track users’ movements, and gather broad demographic information for aggregate use. IP addresses, etc., are not linked to personally identifiable information.

    Transfer of data

    Information supplied is managed by our server located in Spain, under the protection of the Organic Law 15/1999, of 13 December, regarding the Protection of Data of a Personal Nature (LOPD). The user specifically consents to the transfer of his information to fulfil this purpose.

  • Opt-in/Opt-out
    You can opt-out anytime by sending an email or calling us at the phone number provided on the contact page.
  • Links
    This website contains links to other sites. Please be aware that Wine Tour Valencia is not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of every website that collects personally identifiable information. This privacy statement applies solely to information collected by Wine Tour Valencia.

 

  • Security
  • Wine tour Valencia complies with the levels of security of personal data protection required by all current legislation, and has installed the technical and organisation measures necessary to avoid loss, misuse, alteration or unauthorised access of personal data.
  • If users have any questions about security on our website, they can email us at info@winetourvalencia.com.
  • Registered users and clients
  • When users make a reservation, we simply keep the information sent by email to provide the tour services. Any content and information in this area will be kept strictly private and in no case given to a third party. The user’s account profile will include their first name, last name, hotel and other personal information necessary to make a reservation.
  • Notification of changes
    If we decide to make a material change to our privacy policy, we will notify users by posting a prominent notice on our web site for 30 days. Our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.
  • Notification of changes in personal information
    If there are any changes to your personal information (such as your postcode, telephone numbers, email or postal addresses), or if a user decides not to avail themselves of our services, he/she can approve, rectify, cancel or oppose the treatment of this information by sending an email to our client support service at: info@winetourvalencia.com. Alternatively, users can telephone or write to us using the details supplied below.

 

  • Contact information

 

If you have any questions or suggestions about our privacy policy, please get in touch with us on the following details:Phone: 34 639.775.710
Email: info@winetourvalencia.com